Contact Us
Use the form below to reach the appropriate team. Select a category to route your message.
Send a Message
Security Vulnerability Disclosure
We take security seriously. If you discover a security vulnerability, please report it responsibly using the form above with the Security category:
- Include detailed steps to reproduce the vulnerability
- Do not access, modify, or delete data belonging to other users
- Do not publicly disclose the vulnerability before we have addressed it
We appreciate responsible disclosure and will acknowledge your contribution in our security hall of fame (if desired).
Law Enforcement Requests
Law enforcement agencies should use the form above selecting the Legal category. Please include:
- Official request on department letterhead
- Valid court order or legal process documentation
- Contact information for the requesting officer
- Case reference number
- Specific data being requested with relevant identifiers
Response Times
Estimated response times by category
| Request Type | Response Time |
|---|---|
| Security vulnerabilities | 24-48 hours |
| General inquiries | 1-2 business days |
| Legal requests | 3-5 business days |
| GDPR data subject requests | Within 30 days |
| Emergency law enforcement | Best effort expedited |