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OverviewiGaming & BettingAdult PlatformsDatingMarketplacesSocial PlatformsAge-Restricted Goods
OverviewiGaming & BettingAdult PlatformsDatingMarketplacesSocial PlatformsAge-Restricted Goods
OverviewiGaming & BettingAdult PlatformsDatingMarketplacesSocial PlatformsAge-Restricted Goods
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iGaming & Betting

Age assurance for gambling operators, sportsbooks, and online casinos — from quick 18+ age gates to full ID-based verification for regulated markets.

What You Need to Comply With

  • UK Gambling Commission — requires age verification before a customer can deposit funds or gamble. Operators must take reasonable steps to determine a customer is not under 18.
  • EU member state gambling regulations — vary by jurisdiction but generally require age verification at registration or first deposit. Some jurisdictions require identity verification for higher-stakes activity.
  • Responsible gaming requirements — age verification is a foundational component of responsible gaming frameworks, ensuring minors cannot access gambling products.

Recommended Verification Flow

For most iGaming operators, a two-tier approach works best:

  • age_only — quick 18+ or 21+ gate at account creation. Uses face estimation and liveness detection without requiring an ID document. Lowest friction for the user.
  • full_age — ID-based verification for higher-stakes activity or regulated markets that require documentary proof of age. Captures an ID document, performs liveness checks, and matches the user's face against the document photo.

Both flows are embedded via a single iframe. You can start with age_only at registration and escalate to full_age when the user crosses a regulatory threshold (e.g., first deposit in a market that requires ID proof).

Data Handling

All verification data is stored and processed within the EU (Germany) by default. Database, file storage, and application servers are all located in EU data centers.

For regulated operators with specific data handling requirements, customer-managed storage (BYOS) allows you to route verification media to your own storage infrastructure while AgeEvidence handles processing and compliance logic.

Retention & Evidence

Retention periods are configured per verification level:

  • age_only — verification expires after 1 year with annual renewal available. Expired verifications are cleaned up per GDPR data minimization principles.
  • full_age — retained for the verification period. Audit logs record all access to verification data.

Verification results and audit trails can be exported via the API for your compliance records.

Integration

Integration takes hours, not weeks. Embed the verification widget as an iframe at account creation or first deposit, and listen for the ae:complete postMessage event to update your system.

  • Embed at registration or first deposit flow
  • Listen for ae:complete to unlock the user account
  • Poll /v1/verify/:externalId/status for async status updates
  • Use /v1/verify/:externalId/verified for quick boolean checks

See the quick start guide and embed documentation for step-by-step instructions.

Which Plan Fits

Early-stage operators with lower volumes typically start on the Launch plan. Growing platforms with higher verification volumes benefit from the Scale plan with reduced per-verification pricing.

See pricing for full plan details.

Frequently Asked Questions

Can AgeEvidence verify users are 21+ for US-regulated markets?
Yes. Age estimation and ID-based verification both support configurable age thresholds. The age_only flow estimates age from face samples, and the full_age flow extracts date of birth from an ID document. Both can be evaluated against any minimum age requirement.
How quickly does the verification process complete?
The age_only flow typically completes in under 60 seconds, including liveness challenges and age estimation. Users estimated at 25 or older are auto-approved immediately. Full_age verifications that require admin review of an ID document depend on queue times but are typically processed within hours.
Does AgeEvidence integrate with responsible gaming tools?
AgeEvidence focuses on age assurance and identity verification. It does not provide responsible gaming tools (self-exclusion, deposit limits, etc.) directly, but the verification result and status can be consumed by your responsible gaming systems via the API or postMessage events.
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